Room Finder Blank if ampersand ‘&’ in room mailbox name

We have kicked off a project to try and get rid of public folders, and as such we are creating room mailboxes for all our meeting rooms.

We have found an issue in Outlook 2010 where if a room mailbox has an ampersand in its name i.e. R&D. The room list will be blank and the room will not add & hence you can not book.

The problem does not occur on outlook 2003 or 2007 and appears to be caused by the ‘room finder’ feature in outlook 2010.

We have a lot of existing room names and resources that currently contain ‘&’ in their names so would like to keep these in the new room and equipment mailboxes to make things consistent.

Waiting on a fix from Microsoft.

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